Quick Summary
- One-way rentals: Picking up a car in one location and dropping it off in another. Hola Car Rentals supports most one-way routes and shows any applicable drop-off fee clearly at checkout.
- Cross-border travel: Driving a rental car into another country requires advance authorization. Some routes are allowed, others restricted based on location and rental partner.
- U.S. ↔ Canada: There is no extra border-crossing charge just for driving between the United States and Canada.
- What is required: Customers must get authorization from the rental counter, and the counter may provide the required insurance card at no extra cost.
- Transparency: Hola always displays any one-way or cross-border fees upfront before payment—no surprises later.
How to Book a One-Way
- When searching or booking, select “Drop car off at different location.”
- Choose your desired pickup and drop-off cities or airports.
- Review your quote: any one-way or drop-off fee will appear automatically on the checkout screen.
- If no fee appears, your one-way route is free of extra charges.
- If you already booked and need to change to a one-way, modify your reservation before pickup if eligible. If already with the rental company, contact them to update your contract. Dropping off at a different location without approval will trigger a high penalty.
Typical Fees and Policies
- City-to-city one-ways: Often include a modest drop-off fee that varies by distance and region.
- Airport-to-city or inter-state one-ways: Usually more expensive than local returns, especially between regions or coasts.
- International drop-offs: Only available on limited routes; fees can be high and depend on rental brand.
- Popular routes: Some routes within the same state or province may have low or waived fees, depending on demand and fleet availability.
Cross-Border Travel
- Authorization required: Always inform Hola or the rental company before driving across a border. Many companies require prior approval and documentation.
- United States to Canada: Allowed by many suppliers with counter authorization. There is no extra charge just for crossing the border. The counter may provide an insurance / non-resident card at no extra cost.
- Canada to United States: Also generally allowed with counter authorization. There is no extra charge just for crossing the border.
- Mexico: Driving to Mexico is generally not permitted.
- Cross-border documentation: Bring your rental agreement, any authorization letter or insurance card provided at the counter, and valid passports or visas.
Returning in Another Country
International one-way rentals (pickup in one country, drop-off in another) are rare and usually expensive. If your travel plans require this, ensure it’s booked that way from the start. Dropping off in another country without pre-approval can result in severe financial penalties and forfeited deposits.
No Extra Charges© Assurance
All one-way and cross-border fees are disclosed at booking—Hola never hides these costs. If you travel according to your confirmed booking, there are no surprise fees. However, if a required fee wasn’t displayed but later applied, Hola will help review and reimburse it under the No Extra Charges© policy. Always disclose your route plans in advance to ensure accurate pricing and compliance.
FAQ
- Can I drive from the U.S. to Canada or from Canada to the U.S.?
Often yes, but you must get authorization from the rental counter before crossing. - Is there an extra fee for crossing between the U.S. and Canada?
No. There is no extra border-crossing charge just for driving between the U.S. and Canada. - Do I need any special document?
Yes, in some cases the counter will provide an insurance card / non-resident insurance card, usually at no extra cost. - Can I drive to Mexico?
No. Most major partners do not allow trips into Mexico.