Canada All Inclusive rate: what is included and how it differs from All Inclusive+ – Hola Car Rentals

Quick Summary

The All Inclusive rate is the most complete rate Hola Car Rentals offers for Canada. It bundles Collision Damage Waiver / Loss Damage Waiver (CDW/LDW), basic roadside assistance (including flat tires), unlimited mileage, a Full-to-Full fuel policy, and Tolls Cashback.
Third-party liability is included by law in every Canadian province, so it comes with every rental at no extra cost.
A deductible applies to CDW/LDW; the amount varies by vehicle class and rental partner.
All Inclusive+ has limited availability in Canada. All Inclusive is the standard and most complete option for Canadian rentals.

Hola Car Rentals is an agency that partners with Avis Group, Hertz Group, and Alamo Group brands. When you book a Canada rental through Hola, the rental agreement is with the partner brand listed on your confirmation. The All Inclusive rate packages the key protections and inclusions into one prepaid price so you know what to expect before you arrive at the counter.

Protections included in the Canada All Inclusive rate

The All Inclusive rate for Canada bundles the following protections into the rental price.

CDW/LDW (Collision Damage Waiver / Loss Damage Waiver)

CDW/LDW reduces your financial responsibility if the rental vehicle is damaged, stolen, or vandalized during covered events.
A deductible (also called an excess) applies per incident. The amount depends on the vehicle class and provider rules.
CDW/LDW does not cover third-party liability (injuries or property damage to others), personal injuries, or personal belongings.

IMPORTANT: For US or Canadian residents renting within the United States or Canada, CDW/LDW is never included in the rate. This exclusion applies to both All Inclusive and All Inclusive+ plans. If you are a US or Canadian resident renting in Canada, your rate is exclusive — CDW/LDW is not part of your booking price.

Third-party liability in Canada

Canadian provincial law requires every rental vehicle to carry third-party liability insurance. This statutory coverage follows the car and is included by default.
Exact statutory limits vary by province.
You do not need to purchase supplemental liability (LIS/ALI/SLI) separately for basic legal compliance in Canada, though higher-limit options may be available.

Basic roadside assistance

Included at no extra cost on all Hola bookings.
Covers flat tires and standard mechanical-breakdown assistance per the rental partner's rules.
Premium roadside services (lockouts, fuel delivery, battery jump) may require an upgraded plan or incur separate fees.

Other inclusions with the Canada All Inclusive rate

Beyond protections, the All Inclusive rate for Canada includes several travel benefits.

Taxes and fees

Most rates include taxes and fees in the prepaid price. Some rates may list a portion as "To pay at destination" — you can see this during the booking process and on your Hola confirmation.
Common Canadian fees include GST/HST, provincial sales tax, airport concession fees, and vehicle license recovery fees.

Some bookings may also show baby/child seat options during checkout. When available, these seats are optional extras that remain paid at destination, and taxes related to the seat are also paid at destination.

Additional driver

Some rates include one free additional driver; others do not. Check your booking confirmation to see if "Additional driver" is listed as included.
If not included, a daily fee applies at the counter (amount varies by partner brand and location).
Every additional driver must be present at pickup, show a valid license, and sign the rental agreement.

Free cancellation

Cancel 48 hours or more before the scheduled pickup time at no charge.
Inside the 48-hour window, cancellation fees apply and vary by partner group. No-shows or cancellations one hour or less before pickup result in a 100% charge.

Unlimited mileage

Drive as many kilometers or miles as you need during the rental period with no per-distance surcharges.

Full-to-Full fuel policy

You receive the car with a full tank and must return it full to avoid refueling charges.
If the tank is not full at pickup, the starting level must be written on the rental agreement; return it at that same level.
Returning below the recorded level triggers a refueling charge at the partner's rate (often higher than retail) plus a possible service fee.

Tolls Cashback

All Hola rates include Tolls Cashback: get up to 5% of your booking total refunded for tolls you paid during the rental.
Email soporte@holacarrentals.com within 30 days of vehicle return with your Hola confirmation, rental agreement, and toll receipts.
Refunds are issued to your original payment method, typically within 7—10 business days after approval.

Travel insurance for eligible customers

Travel insurance through Terrawind Global Protection is included for eligible bookings.

Who qualifies

Travel insurance applies only to non-North American customers. US and Canadian residents do not qualify for this benefit.

Coverage limits (CAD)

Medical coverage: up to CAD 200,000 (up to 5 passengers).
Legal assistance in case of accident: up to CAD 7,000.
Airline baggage loss compensation: up to CAD 2,000.
Flight cancellation: up to CAD 2,000.

CAD stands for Canadian dollars. Exact coverage, limits, and exclusions vary by booking — check your confirmation for terms.

Security deposit at pickup

At the counter, the rental partner places a temporary authorization (hold) on a major credit card in the main driver's name with the driver's name printed on the card.

Typical hold in Canada: approximately CA$300—$500; some locations may hold around CA$750.
The hold is not a charge. It reduces your available credit until your bank releases it after the rental (can take up to 15 business days).
Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.

What your Hola confirmation shows

Your booking confirmation email lists all the details for your Canada All Inclusive rental.

Plan name: All Inclusive.
Liability: "Included by law."
Deductible: "Applies (varies by class)."
Taxes and fees: "Included" or "Estimated due at destination."
Additional driver: "Included" (when applicable) or omitted (fee may apply at counter).

All Inclusive vs All Inclusive+ in Canada

All Inclusive is the most complete rate for Canada, unlike the United States where All Inclusive+ is the most complete option.

All Inclusive+ may not be visible on Canada searches because All Inclusive already serves as the top-tier plan in this market.
If All Inclusive+ does appear for a Canada booking, it may offer a reduced or zero deductible on CDW/LDW. Availability is limited.
For US rentals, All Inclusive+ adds supplemental liability (SLI/ALI/LIS) at USD 300,000 and no deductibles — benefits that are structured differently in Canada because liability is already included by law.

Common Mistakes (and How to Avoid Them)

Assuming CDW/LDW is included when you are a US or Canadian resident - For US/CA residents renting in the US or Canada, CDW/LDW is never included in the rate. Check your confirmation carefully and consider purchasing separate coverage.
Ignoring the deductible on CDW/LDW - A deductible applies per incident and varies by vehicle class. Plan for this cost unless your confirmation explicitly shows zero.
Returning the car below the recorded fuel level - The Full-to-Full policy means you must return the tank at the same level noted at pickup. Refuel near the return location and keep receipts.
Arriving with only a debit or prepaid card - The security deposit requires a major credit card in the main driver's name with the name printed on the card. Debit and prepaid cards are not accepted.
Missing the 30-day Tolls Cashback deadline - Submit your toll receipts, Hola confirmation, and rental agreement to soporte@holacarrentals.com within 30 days of return. Late claims are not accepted.

Short FAQ

Is third-party liability always included when renting in Canada?

Yes. Canadian provincial law requires every rental vehicle to carry third-party liability insurance. This statutory coverage is included by default with your rental, regardless of rate type. Exact limits vary by province.

Does the Canada All Inclusive rate have a deductible on CDW/LDW?

Yes. A deductible (excess) applies to CDW/LDW on the All Inclusive plan. The amount depends on the vehicle class and the rental partner's rules. Check your confirmation and rental agreement for the specific amount.

Is the additional driver always free on Canada All Inclusive bookings?

Not always. Some rates include one additional driver at no extra charge, while others require a daily fee paid at the counter. Your Hola confirmation indicates whether an additional driver is included.

Why can I not see All Inclusive+ for my Canada search?

All Inclusive is the most complete rate Hola Car Rentals offers for Canada. All Inclusive+ has limited availability in the Canadian market and may not appear in search results. If it does appear, it may offer a reduced or zero deductible.

Do US or Canadian residents get travel insurance with their Canada booking?

No. Travel insurance through Terrawind is only available to non-North American customers. US and Canadian residents do not qualify for this benefit on bookings within the US or Canada.

Vocabulary and Synonyms

CDW = Collision Damage Waiver — coverage that reduces your financial liability for damage to the rental vehicle.
LDW = Loss Damage Waiver — often bundled with CDW; covers theft and vandalism of the rental car.
Deductible / Excess = the out-of-pocket amount you pay per incident before CDW/LDW coverage applies.
Full-to-Full = fuel policy where you receive the car with a full tank and must return it full (also called same-to-same).
All Inclusive = Hola Car Rentals' standard bundled rate including CDW/LDW, roadside, mileage, fuel policy, and other benefits.
CAD = Canadian dollars, the currency used for Canadian rental charges and travel insurance limits.
Tolls Cashback = post-rental refund of up to 5% of the booking total for tolls paid during the rental.

Rates Overview: All Inclusive vs All Inclusive+
United States — All Inclusive+ vs All Inclusive
Collision Damage Waiver (CDW) & Loss Damage Waiver (LDW): What It Is and How It Works
Third-Party Liability (LIS/ALI/SLI): What It Covers and How It Works
Security Deposit (Hold): Typical Amounts.
Fuel Policy: Full to Full (How It Works)
Tolls Cashback: Get Up to 5% Back of Your Booking's Total

Need Help?

Contact Hola Car Rentals support:

WhatsApp: +1 786 999 8312
Email: soporte@holacarrentals.com