Quick Summary
- United States: All 50 states, with airport and city locations nationwide (Including Puerto Rico).
- Canada: All provinces, including major airports and city locations.
- Europe: The United Kingdom.
- Rates, coverages, and deposit requirements differ by destination and your country of origin. Use the search on the Hola Car Rentals homepage to find available pickup locations.
Hola Car Rentals is an agency that partners with major rental brands — Avis, Budget, Payless, Hertz, Dollar, Thrifty, Alamo, National, and Enterprise — to offer car rental bookings across the United States, Canada, and the United Kingdom. The rental agreement is with the partner brand, not Hola. What is included in your rate (CDW/LDW, liability, taxes) depends on the destination and your country of origin.
Renting in the United States (all 50 states)
Hola Car Rentals offers nationwide coverage across airports and city locations in all 50 states. Puerto Rico is excluded.
Rate plans available for the United States
- All Inclusive+ includes CDW/LDW with no deductibles, Third-Party Liability (SLI/ALI/LIS) at US$300,000, basic roadside assistance (including flat tires), and other inclusions such as unlimited mileage and full-to-full fuel.
- All Inclusive includes CDW/LDW with no deductibles and basic roadside assistance. However, third-party liability is not included.
- For some US rates only, the checkout page may show a toggle in Expand Your Benefits that lets you add Third-Party Liability (LIS/ALI/SLI) to that specific rate. If selected, the cost is added to the Pay Now total.
- IMPORTANT: For US or Canadian residents renting within the United States or Canada, CDW/LDW is never included in the rate. These rates are exclusive — no CDW/LDW coverage comes with the booking.
Deposit and credit card requirements (United States)
- A major credit card in the main driver's name with the driver's name printed on the card is required at pickup for the security deposit. Debit, prepaid, and digital wallet cards are not accepted.
- Typical hold amounts for the United States: about US$300—$400 for standard vehicles. Amounts vary by brand, location, season, and vehicle class.
- For full details, see Credit Card for Security Deposit: What You Need (and What People Miss) and Security Deposit (Hold): Typical Amounts.
Age rules for the United States
- The minimum age to rent without surcharges is 25.
- Drivers aged 21—24 can rent but pay a young-renter surcharge and face vehicle class restrictions.
- Drivers renting Latam are exempt from the Young Driver Fee as long as the rat is booked for a small or medium Sedan or Suv with Avis or Budget.
- In New York and Michigan, state law requires rental companies to rent to licensed drivers aged 18 and older (surcharge applies).
Renting in Canada (all provinces)
Hola Car Rentals provides coverage across all Canadian provinces, including major airports and city locations.
Rate plan available for Canada
- All Inclusive is the standard and most complete plan for Canada. All Inclusive+ may not be visible on Canada searches.
- CDW/LDW is included, but a deductible applies (amount varies by vehicle class).
- Third-party liability is included by law in the rental price in Canada. Exact statutory limits vary by province.
- Basic roadside assistance (including flat tires) is included.
- Other typical inclusions: unlimited mileage, full-to-full fuel, 48-hour free cancellation, and Tolls Cashback (up to 5% of booking total).
- IMPORTANT: For US or Canadian residents renting within Canada, CDW/LDW is never included in the rate.
- For the full breakdown, see Hola Car Rentals Rates: Canada — All Inclusive.
Deposit and credit card requirements (Canada)
- The same card requirement applies: a physical credit card bearing the main driver's name (printed on the card, not digital or prepaid).
- Typical hold amounts for Canada: about CA$300—$500 for standard vehicles. Some locations may hold approximately CA$750.
Documents and additional preparation for Canada
- Bring a valid, unexpired driver's license, a passport or government-issued photo ID, and your Hola booking confirmation.
- An International Driving Permit (IDP) is recommended if your license is not in English and mandatory if it uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic).
- Some taxes and fees may be listed as "To pay at destination" on your booking confirmation. Always review the checkout page for details.
- For full document requirements, see Document Requirements to Rent a Car.
Renting in Europe (United Kingdom)
Hola Car Rentals currently serves the United Kingdom as its European destination.
Rate plans available for the United Kingdom
- All Inclusive+ includes Super CDW/LDW with typically no deductibles (some specialty vehicles may still carry an excess), basic roadside assistance, and other standard inclusions.
- All Inclusive includes CDW/LDW with a deductible that varies by vehicle class, plus basic roadside assistance.
- Third-party liability is included by law in the UK for both plans.
- Travel insurance is included with coverage up to GBP 100,000 medical, GBP 3,500 legal assistance, GBP 1,000 baggage loss, and GBP 1,000 flight cancellation.
- For full plan comparison, see Europe (EU) — All Inclusive+ vs All Inclusive.
Deposit and credit card requirements (United Kingdom)
- You must present a physical credit card issued in the main driver's name (name printed on the card) for the deposit hold.
- Typical hold amounts for the UK: about GBP 300—400 for standard vehicles.
Documents and driving rules for the United Kingdom
- EU/EEA licenses and many foreign licenses are accepted for driving in the UK (often up to 12 months).
- An IDP may be needed depending on your license type and origin country. Check official guidance to confirm your entitlement.
- Bring your license, IDP (if applicable), passport, credit card, and Hola booking confirmation.
- See Document Requirements to Rent a Car for complete details.
How to find and book a destination
You can search for available pickup locations directly on the Hola Car Rentals website or app.
Search options and tips
- Go to the Hola Car Rentals homepage or open the app.
- Type a city, airport, hotel, landmark, postal code, or specific address into the search field (for example: "Miami", "Toronto", "London", "Las Vegas Airport", "Times Square").
- Select your pickup and drop-off point from the drop-down menu that appears.
- Set your dates, times, and driver's license country (if prompted) to see eligible rates.
- Compare rate plans (All Inclusive vs All Inclusive+) and review what is included before completing checkout.
Common Mistakes (and How to Avoid Them)
- Assuming the same coverages apply everywhere - Rate inclusions differ by destination and your country of origin. A US resident renting in the US does not get CDW/LDW included, while a foreign visitor typically does. Always check what your specific rate covers during checkout.
- Ignoring the "To pay at destination" line on your confirmation - Some rates have taxes and fees due locally at pickup. Review your booking confirmation carefully so you are not surprised at the counter.
- Bringing only a debit or prepaid card for the deposit - Every destination requires a major credit card in the main driver's name with the name printed on the card. Debit and prepaid cards are never accepted for the security hold.
- Skipping the IDP for a non-English non-LatinAlphabet license - An International Driving Permit is recommended if your license is not in English and is mandatory for non-Latin alphabet licenses. Obtain it in your home country before traveling.
Short FAQ
Are the same protections included at every destination?
No. What is included depends on your destination and your country of origin. For example, third-party liability is included by law in Canada and the UK, but in the United States it is only included with the All Inclusive+ plan (US$300,000). US and Canadian residents renting domestically do not receive CDW/LDW in their rate.
How do I know what my rate includes before booking?
During the booking process on the Hola Car Rentals website or app, the checkout page clearly shows which coverages are included in the displayed price and whether any taxes or fees are due at the destination.
Can I pick up in one country and drop off in another?
Cross-border travel and one-way drop-offs depend on the rental partner's policies and your specific booking. Check your rental agreement and confirmation for permitted travel areas before your trip.
Vocabulary and Synonyms
- CDW/LDW = Collision Damage Waiver / Loss Damage Waiver — protection covering damage to or theft of the rental vehicle
- LIS/SLI/ALI = Supplemental Liability Insurance / Additional Liability Insurance — enhanced third-party liability coverage beyond state minimums
- IDP = International Driving Permit — a translation booklet that accompanies your original license (not a standalone document)
- All Inclusive = Hola's standard rate plan with core protections; inclusions vary by destination
- All Inclusive+ = Hola's most complete rate plan, typically adding higher liability limits and no deductibles
- Security deposit = a temporary authorization (hold) placed on your credit card at pickup, not a charge; released after the rental
- To pay at destination = taxes, fees, or charges not prepaid to Hola that are due at the rental counter in local currency
Related Articles
- Rates Overview: All Inclusive vs All Inclusive+
- United States — All Inclusive+ vs All Inclusive
- Hola Car Rentals Rates: Canada — All Inclusive
- Europe (EU) — All Inclusive+ vs All Inclusive
- Document Requirements to Rent a Car.
- Credit Card for Security Deposit: What You Need (and What People Miss)
Need Help?
Contact Hola Car Rentals support:
- WhatsApp (Only WhatsApp no calls): +1 786 999 8312
- Email: soporte@holacarrentals.com