Quick Summary
Where to go: Use the blue On-Airport Shuttle (Routes 22, 33, or 55) from the lower level of any terminal to the Rental Car Center (RCC).
Cost: On-airport shuttles are free.
Service & hours: Shuttles run frequently (daytime every ~5–6 minutes). Typical routing: 22/33 during the day and 55 covering early morning/late evening; follow curb signage for the route in service.
Travel time: Plan 10–15 minutes total (curb wait + ride + walk to counters).
Step-by-Step (Arriving from a Flight)
From baggage claim, follow Ground Transportation → Shuttle Bus / Rental Car Center.
Board the RCC shuttle (22/33/55) on the lower level.
At the RCC, proceed to your brand counter and the vehicle bay.
Hours, Frequency & Accessibility
Shuttles: Every ~5–6 minutes in the day; Route 55 covers off-peak. Buses are accessible and have space for luggage.
How long does it take?
Curb → RCC: ~10–15 minutes typical (wait + ride).
Counter → vehicle bay: 2–5 minutes once paperwork is done.
If You Can’t Find Your Shuttle
Use the Ground Transportation area on the lower level and look for the Shuttle Bus / Rental Car Center signage; airport agents can point you to the correct stop.
What to Bring (reminder)
Physical, major credit card in the main driver’s name for the deposit/hold, plus required documents and your Hola confirmation.