Quick Summary
- One‑way returns are subject to rental company approval, route eligibility, and fees. Request a drop‑off change through our customer support service channels, and review the updated total before you accept.
- Changes are subject to the rental company's policies, and not all companies allow changes. Changes must be requested before pickup; bookings in progress can NOT be modified by Hola Car Rentals.
Why & How
- Fees and availability vary by rental company and location; taxes/fees differ across cities/states.
- Unauthorized drop‑offs can trigger retrieval charges and per‑mile penalties.
Step-by-Step
- Gather your Hola Car Rentals order number (HOLA1000000), Rental Company confirmation number, and email address.
- Determine whether you can modify your booking (Avis, Budget, Payless, Alamo bookings only before pickup time) or if you need to cancel and rebook (all other rental companies).
- Contact us using our WhatsApp Service line (Only WhatsApp no calls) +1 (786) 999-8312 or our customer service support email soporte@holacarrentals.com if you need changes.
- Confirm with our team if you would like to apply the change, or keep your original if pricing/availability isn't acceptable.
- After the booking modification, you will receive confirmation via email.
Tips
- Fuel & tolls are your responsibility along altered routes.
- Please note that drop-off/one-way fees are not included and will not be considered for No Extra Charges© unless fees were not displayed on your confirmation.
Short FAQ
Drop at another branch in the same city? — Often allowed, but fees and hours vary—check first.
After‑hours return? — Use designated key‑drop where permitted and follow instructions.