Rental Taxes & Fees: What’s Included vs. What’s Due at Pick-Up – Hola Car Rentals

Quick Summary

Car-rental prices can include mandatory local taxes and fees (airport and government charges).
With Hola Car Rentals, some rates include those taxes & fees in the prepaid amount; other rates show an estimated amount due at destination.
During the booking process, you can see these charges and confirm whether they are included or need to be paid at the destination (listed under the "To pay at destination" section). Your confirmation always indicates what was prepaid to Hola and what’s due locally at the destination as well.

Sales tax / VAT / GST (local or national tax on the rental).
Airport Concession Recovery Fee (ACRF) or Concession Fee (airport use/privilege).
Customer Facility Charge (CFC) (airport rental facility/infrastructure fee).
Vehicle License Recovery Fee (VLF/VLRF) or Road/Registration Recovery.
Tourism / State / Municipal surcharges.
Energy / Environmental / Tire or Battery fees (where applicable).

These are mandatory charges set by airports or authorities and can differ by city, state/province, and country.

Optional items you choose during checkout or at the counter: additional drivers, young-driver fees, GPS/baby-child seats, premium roadside, toll programs, cross-border permissions, fuel, late-return/after-hours charges.
Security deposit/hold on your card (refundable, not a tax/fee).
Damage or cleaning charges after return.

With some rates, your prepaid price already covers all the mandatory taxes & fees.
During the booking process, you can see these charges and confirm whether they are included or need to be paid at the destination (listed under the "To pay at destination" section).
Even though the website shows the rate on your local currency, bare in mind all rates are taken in USD.
On your confirmation, you’ll see: "To pay at destination" as 0 if applicable.
Always check these charges during the booking process on our site.
For some bookings, baby/child seats may appear during checkout; when selected, the seat charge and any related taxes are also paid at destination.

With some other rates, you prepay the base/rate portion to Hola, and local taxes & fees are payable at the destination.
During the booking process, you can see these charges and confirm whether they are included or need to be paid at the destination (listed under the "To pay at destination" section).
Your confirmation shows a “To pay at destination” line (amount in the local currency of the rental destination).
Always check these charges during the booking process on our site and on your booking confirmation.

Included: “You paid $429 to Hola (Taxes & Fees included). “To pay at destination” $0 (mandatory taxes & fees).”
Due Locally: “You paid $329 to Hola. “To pay at destination”: $96 (local currency of the rental destination).”

Location matters: airport vs. city branches can have different fee structures.
Dates & duration: some fees are per day; longer rentals may show higher totals. We will always show you the total amount you need to pay (if applicable).
Currency: “To pay at destination” may be charged in local currency with your bank’s FX rate.
Changes: authorities/airports can update fees—your counter receipt is the final calculation.

Confusing the deposit with fees: the card hold is refundable and separate from taxes/fees.
Assuming “prepaid = everything”: check if your rate includes Taxes & Fees or if they have to be paid at destination (“To pay at destination”).
Forgetting extras are taxable: add-ons (extra driver, young-driver, equipment) usually incur local tax/fees.
Ignoring the currency: budget for exchange rates when paying locally.